Tenant Services

Our tenants know they can depend on us. They can rely on us to make sure the properties we manage are places where people want to live and work. We understand that finding and keeping great tenants is one of the smartest ways to create lasting value for our clients. Value for our tenants. Value for our clients. That’s what drives us. Always.

310-EPIC (3742)

310-EPIC is the one number that tenants can always call for all of their service needs. Tenants have two ways of accessing the platform: they can call 310-EPIC and place a request with our service centre or they can make service requests through

Our system tracks and categorizes every call, which lets us trace the frequency of similar calls that may need further investigation. It’s a tool that provides us with better information, and helps us deliver better service.

To enter the system, a login and password are required To register, please call 416-497-3200 or email with your contact information and building address. You will receive an automated email with your login information to access the tenant service system.